POLICIES

Enrollment & Tuition Payment

The Conservatory has a 35/36/37-week School Year (September – June) & a 6/7-week Summer term.  Registration is required for each term.  Payment is due in full at the time of registration unless a monthly payment plan was arranged.   There is no payment plan for the summer term.  The Conservatory accepts MasterCard, VISA, Discover, AMEX, checks, money orders, and cash. 

Private lesson students may have their registration prorated up to 4 weeks.  Student who choose to do this are eligible for only 1 make-up lesson for the year.

Tuition Discounts

Only one (1) qualifying discount per student: 

  • 5% for 2nd, 3rd, or 4th family member living in the same household
  • 5% for student taking 2 or more instruments in same year
  • 5% for military family
  • 10% for seniors 60+

 **No discount on shared lessons, group classes, camps or workshops.

 Financial Assistance

Tuition assistance is available for those who qualify.  Only one (1) Tuition Assistance per student per term.  Applicants must complete our form in full and submit the required documentation each year. 
Click here to download application form.

Advance Registration

Advance Registration is encouraged and open to all current students.  Forms will be e-mailed and will be posted on the website.  Completed forms should be turned into the Registrar to reserve the student lesson time for the following school year.  For students who choose not to participate in Advanced Registration, enrollment will be first come-first served.

There is no Advance Registration for the Summer.  Lesson times are first come-first served.  

Student Attendance for Private Lessons

In the event of a student absence, please notify your teacher by contacting The Conservatory at 215-340-7979.  In some cases by permission of the faculty member parents can contact the teacher directly.  

Make-ups are granted based on enrollment and that ample notice was given to The Conservatory or to the faculty member:

Private lesson students enrolled September – June:

  • Are eligible for 2 make-up lessons for the year 

 Private lesson students who enroll after January 1st:

  • Are eligible for only 1 make-up lesson for the remaining school year

 Private lesson students who enroll for the summer term:

  • Are eligible for only 1 make-up lesson

Students are not entitled to more than the above stated make-up lessons.  Please do not ask your teacher or the office to make exceptions to this policy. A student absence does not exempt the student from any monthly payment.  Any additional adjustments to your account will be done at the end of the year.  There will be no mid-year adjustments.

If The Conservatory/faculty member does not receive notification of an absence or the student is a no-show, then the student is considered unexcused and no make-up lesson will be given.  

Because scheduling a lesson has a direct impact on many others, it is important that students attend all lessons at the assigned times.  This is in respect for our faculty, who set aside a specific time for each student.  This time is reserved.  The teacher cannot give the time away to someone else or fill it again – thus she/he does not have the opportunity to make up the lost income.  Though many students and families are consistent and reliable about attendance, some are not; this policy is a way to support our talented faculty.

Scheduling Student Make-ups

Make-up lessons are scheduled by your teacher at the mutual convenience of the student and teacher.  There are designated weeks during the school year to accommodate make-up lessons.  If you cancel your make-up lesson, it is then forfeited. There are no make-ups for group classes or shared lessons when it is a student absence. 

Student Lateness

Teachers are not obligated to wait more than 15 minutes after the start of a lesson for tardy students.  Lost time due to tardiness will not be made up.  Teachers are required to end the lesson at its designated time.  Students arriving after 15 minutes, forfeit that lesson. 

Teacher Absence

If your teacher cancels a lesson or a group class, a make-up may be scheduled at a mutual convenient time or credit/refund will be given to your account at the end of the year.  There will be no adjustments mid-year.

Withdrawals

To withdraw from a lesson or class, please contact the Registrar as soon as possible before the actual withdrawal date.  For private lessons, a 5 Lesson Withdrawal Penalty will be processed, even if the family is on a monthly payment plan.  Refunds or credits will be processed after the penalty is accounted for.  There are no refunds for group classes. 

Approved Facilities

All instructors working at the Conservatory will conduct lessons, classes and workshops for Conservatory students at the Conservatory and Conservatory approved facilities only; no exceptions.  We ask that students and parents do not ask faculty to make special arrangements for lessons off-site or in either the student's or faculty member's home.

Student Dismissals

A student may be dismissed with no refund of tuition for the following reasons:

  • Five (5) consecutive absences
  • Disciplinary problems
  • Failure to make prompt monthly payments

Insufficient Group Class Enrollment/Cancellation

If any class has insufficient enrollment, The Conservatory reserves the right to cancel the course or to offer the class with an adjusted time frame and/or number of class meetings.  If a class is cancelled, refunds will be issued within 10 to 15 business days.

Child Safety

To ensure your child’s safety, please pick him/her up promptly after class/lesson time.  The Conservatory faculty and staff do not supervise children waiting in The Conservatory’s hallways or lobby before and /or after classes/lessons.  Children are under supervision during their instruction time only.  Neither instructors nor administrators are responsible for supervising children outside of teaching time.

Photo and Recording Policy

The Conservatory reserves the right, and may give permission to appropriate staff or outside media, to photograph and record (video or audio) classes, programs, and participants at all our facilities, events and properties.  Please be aware that these photos or recordings are for promotional purposes and may be used in future print or electronic publications and media communications.  By participating in The Conservatory’s programs, you consent to the video or audio recording or taking of photographs for these purposes.

Weather Concerns

Parents and students can see if the Conservatory is closed by listening to KYW 1060 (our number is 1378) and by watching channel Fox 29 and NBC 10. Information on whether or not The Conservatory is open will be recorded on the main phone greeting and notices sent by email.  Please be aware that if The Conservatory looses power the phone system will not be operational.

 

The Conservatory reserves the right to change these polices at any time.  Notice is not required for a new policy to take effect; however,

The Conservatory will make every effort to notify the school’s community of all changes.

(August 2016)