POLICIES

Enrollment & Tuition Payment

The Conservatory has a 35/36/37-week School Year (September – June) & a 6/7-week Summer term.  Registration is required for each term.  Payment is due in full at the time of registration unless a monthly payment plan was arranged.   There is no payment plan for the summer term.  The Conservatory accepts MasterCard, VISA, Discover, AMEX, checks, money orders, and cash. 

Private lesson students may have their registration prorated up to 4 weeks.  Student who choose to do this are eligible for only 1 make-up lesson for the year.

 

Tuition Discounts

Only one (1) qualifying discount per student: 

  • 5% for 2nd, 3rd, or 4th family member living in the same household
  • 5% for 2nd, 3rd or more instruments per student in the same year
  • 5% for military family
  • 10% for seniors 60+

 

 **No discount on shared lessons, group classes, music therapy, camps or workshops.

 

 Financial Assistance

Tuition assistance is available for those who qualify.  Only one (1) Tuition Assistance per student per term.  Applicants must complete our form in full and submit the required documentation each year. 
Click here to download application form.

 

Advance Registration

Advance Registration is encouraged and open to all current students.  Forms will be e-mailed and will be posted on the website.  Completed forms should be turned into the Registrar to reserve the student lesson time for the following school year.  For students who choose not to participate in Advanced Registration, enrollment will be first come-first served.

 

***There is NO Advance Registration for the Summer.  Lesson times are first come-first served.  

 

Student Attendance for Private Lessons

In the event of a student absence, please notify The Conservatory at 215-340-7979. 

 

Make-ups are granted based on enrollment and that a 24-hour notice was given to The Conservatory:

  • Private lesson students enrolled September – June are eligible for 2 make-up lessons for the year 
  • Private lesson students who enroll after January 1st are eligible for only 1 make-up lesson for the remaining school year
  • Private lesson students who enroll for the summer term are eligible for only 1 make-up lesson if the student is enrolled for 5 - 6 weeks.  No makeup is offered for students who are enrolled in less than 5 weeks. 

 

Students are not entitled to more than the above stated make-up lessons.  Please do not ask your teacher or the office to make exceptions to this policy. A student absence does not exempt the student from any monthly payment.  Any additional adjustments to your account will be done at the end of the year.  There will be no mid-year adjustments.

 

If The Conservatory/faculty member does not receive a 24-hour notification of an absence or the student is a no-show, then the student is considered unexcused and no make-up lesson will be given.  

 

Because scheduling a lesson has a direct impact on many others, it is important that students attend all lessons at the assigned times.  This is in respect for our faculty, who set aside a specific time for each student.  This time is reserved.  The teacher cannot give the time away to someone else or fill it again – thus she/he does not have the opportunity to make up the lost income.  Though many students and families are consistent and reliable about attendance, some are not; this policy is a way to support our talented faculty.

 

Scheduling Private Lesson Make-ups

Make-up lessons are scheduled by your teacher at a mutually convenient time for families and teacher.  There are designated weeks during the school year to accommodate make-up lessons.  If you cancel your make-up lesson, it is then forfeited.

 

Student Lateness

Teachers are not obligated to wait more than 15 minutes after the start of a lesson for tardy students.  Lost time due to tardiness will not be made up.  Teachers are required to end the lesson at its designated time.  Students arriving after 15 minutes, forfeit that lesson. 

 

Teacher Absence

If your teacher cancels a lesson or a group class, a make-up may be scheduled at a mutual convenient time or credit/refund will be given to your account at the end of the year.  There will be no adjustments mid-year.

 

Private Lesson Withdrawals

To withdraw from a lesson or class, please contact the Registrar as soon as possible before the actual withdrawal date.  For private lessons, a 5 Lesson Withdrawal Penalty will be processed, even if the family is on a monthly payment plan.  Refunds or credits will be processed after the penalty is accounted for.  School credits are valid for 12 months from date issue.

 

Class/Camp/Workshop Make-up and Refund Policy

There are no make-ups for group classes or shared lessons when it is a student absence. 

 

Cancellations: Programs must meet minimum enrollment requirements as determined by The Conservatory. The Conservatory reserves the right to adjust time frame and/or number of class meetings.  Full tuition refunds or school credits are given if The Conservatory cancels a class/camp/workshop. School credits are valid for 12 months from date of issue.

 

Withdrawals: The Conservatory's Executive Director will determine your eligibility for a refund or school credits as follows:

  • At least 2 weeks prior to first class/camp/workshop: full tuition refund less $20.00 non-returnable processing fee per class/camp/workshop.
  • 1 week prior to start of class/camp/workshop: 50% refund less $20.00 non-refundable processing fee per class/camp/workshop.
  • Once a program has begun there are no refunds.

 

Approved Facilities

All instructors working at the Conservatory will conduct lessons, classes, camps and workshops for Conservatory students at the Conservatory and Conservatory approved facilities only; NO EXCEPTIONS

We ask that students and parents do not ask faculty to make special arrangements for lessons off-site or in either the student's or faculty member's home.

 

Student Dismissals

A student may be dismissed with no refund of tuition for the following reasons:

  • Five (5) consecutive absences
  • Disciplinary problems
  • Failure to make prompt monthly payments

 

Child Safety

To ensure your child’s safety, please pick him/her up promptly after class/lesson time.  The Conservatory faculty and staff do not supervise children waiting in The Conservatory’s hallways or lobby before and /or after classes/lessons.  Children are under supervision during their instruction time only.  Neither instructors nor administrators are responsible for supervising children outside of teaching time.

 

Photo and Recording Policy

The Conservatory reserves the right, and may give permission to appropriate staff or outside media, to photograph and record (video or audio) classes, programs, and participants at all our facilities, events and properties.  Please be aware that these photos or recordings are for promotional purposes and may be used in future print or electronic publications and media communications.  By participating in The Conservatory’s programs, you consent to the video or audio recording or taking of photographs for these purposes.

 

Weather Concerns

Parents and students can see if the Conservatory is closed by listening to KYW 1060 (our number is 1378) and by watching channel Fox 29 and NBC 10. Information will also be posted on our Website and Facebook page as well notice sent by email.  Our main phone greeting will also be updated.  Please be aware that if The Conservatory loses power the phone system will not be operational.

 

The Conservatory reserves the right to change these polices at any time.  Notice is not required for a new policy to take effect; however, The Conservatory will make every effort to notify the school’s community of all changes.

 

(February 2018)